Welcome to Al Hayat Perfumes.
By accessing and shopping on our website, you agree to the following Terms and Conditions. Please read them carefully before placing an order. These terms ensure a transparent, safe, and reliable experience for both you and our team.

1. General Information

This website is operated by Al Hayat Perfumes, based in Islamabad, Punjab, Pakistan.
Throughout the site, the terms “we”, “our”, and “us” refer to Al Hayat Perfumes.
By using our website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

2. Product Information

We make every effort to display accurate product details, descriptions, and images.
However, actual packaging, color, or fragrance notes may vary slightly due to lighting, photography, or supplier updates.

All products listed are 100% authentic, sourced from reliable suppliers or our own branded line of fragrances.

3. Orders & Payments

• All orders placed through our website are subject to product availability and order verification.

• We reserve the right to cancel or limit quantities if a product is unavailable or incorrectly priced.

• Payments can be made through Cash on Delivery (COD) or verified online methods (such as Bank Transfer, Easypaisa, or JazzCash).

• Once your order is confirmed, you will receive a confirmation via SMS or email.

4. Pricing & Promotions

All prices displayed on the website are in Pakistani Rupees (PKR) and include applicable taxes.
We reserve the right to modify prices, promotions, or discount codes at any time without prior notice.
Promotional offers are valid only during the announced period.

5. Shipping & Delivery

• Orders are dispatched within 1–2 working days after confirmation.

• Delivery typically takes 2–5 working days depending on your location.

• Delays caused by courier companies, weather, or unforeseen issues are beyond our control, but our team will always assist you with updates.

6. Returns & Exchanges

Our Return & Exchange Policy applies only to damaged, defective, or incorrect products.
Perfumes that have been opened or used are non-returnable for hygiene reasons.
Please refer to our Order & Return Policy page for complete details.

7. Intellectual Property Rights

All content on this website — including logos, images, designs, text, and graphics — is the property of Al Hayat Perfumes and protected under applicable copyright laws.
You may not copy, reproduce, or use any material without our prior written consent.

8. Limitation of Liability

While we strive for accuracy and reliability, Al Hayat Perfumes shall not be liable for any indirect, incidental, or consequential damages arising from website use, product misuse, or delays in delivery.

9. Privacy Protection

Your personal information is collected and used according to our Privacy Policy.
We never sell or share your data with third parties without consent.

10. Changes to Terms

We may update these Terms & Conditions at any time to reflect changes in our policies or operations.
All updates will be posted on this page with an updated effective date.

11. Contact Us

For any questions or clarifications related to these Terms & Conditions, please reach out to us:

📞 Phone: +92 303 0312809
📧 Email: contact@alhayat.gmail.com